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FAQs

Where do the prices come from?

From the auction houses' own published results - 31 houses across the UK, Europe, the USA, Asia and Australia. Every sale links to the house's own page for that lot. Nothing is estimated: a price here is one somebody actually paid, or a published starting price - never a guess.

What is the difference between hammer and buyer paid?

Hammer is the winning bid. Buyer paid adds that house's own fee - nothing else, no VAT or delivery. Where a house publishes the total we use theirs; where it does not, we work it out at the fee that house charged on the day of the sale.

How fresh is the data?

Every night. New lots are sorted into their bottles and the figures updated, normally by around midday UK time, so yesterday's sale is usually here by lunchtime.

How do you decide that two lots are the same bottle?

From the facts the houses publish: distillery and name, age, strength, size, bottler, year bottled, cask number, and whether it is a miniature. Lots that agree on all of it share one page and one price history. Sets and multi-bottle lots are kept out of it.

I think something is wrong - a price, or a bottle in the wrong place

Please tell us. The flag button in the corner of every page opens a box, and the page you were on comes with it. A report from someone who knows the bottle is the fastest way it gets fixed.

Do you cover cask sales?

Yes. Whole casks appear alongside bottles wherever the houses sell them, and one tick box hides them or shows only them. Every account sees them.

What are live auctions?

Lots still taking bids right now. Subscribers see them above the past results, with each lot's end date and a link to the house.

What about other currencies?

Pick your currency in display settings - ten to choose from, free on every plan. A past sale is shown at the rate on the day the auction ended, with a marker you can tap for the house's original figure. What a bottle is worth today uses today's rate, and what you paid uses the date you bought it. Sorting by price is always in pounds.

Why does the same whisky sell for different prices?

Mostly not the whisky: which house sold it, what month, who else was bidding, the label and box, the fill level, and where in the world it sold. That is why a bottle's page lists every sale rather than one figure.

How do I work out what a bottle is worth?

Read the recent sales on its page rather than the average. The last twelve months matter most, and a bottle that has sold thirty times tells you more than one that has sold twice. If it has never sold, we say so.

Where should I sell a bottle?

Every bottle's page has a “where it sells best” table - the houses that paid most over the last twelve months, counting only houses with at least three sales of it. Sellers' fees are not included. Part of a paid account.

What does an auction house charge a buyer?

Every house adds a fee to the winning bid, from nothing to about a quarter. Each house's page here shows what it charges now, and hovering a winning bid shows the rate that applied to that lot.

Does the condition or the box change the price?

Often a great deal - a missing box, a damaged label or a low fill can move a price a long way. We keep the house's own note where they publish one, but we do not turn it into a score.

What does a free account get?

All of 2020, free, plus five collection slots a month and a watchlist of five. The full history, live lots and values open with Subscriber.

How does the valuation report work?

It is built only from achieved auction results and says plainly that no figure in it is a guess - a considered view of the market, not a formal appraisal. A price you recorded yourself, for a bottle with no auction history, is shown separately. A Pro feature, with the spreadsheet exports.

What is Insights?

One page about the whole market, and about any distillery in it. The market half puts every auction house together month by month, and sets any month against an earlier one. The distillery half shows what a distillery's bottles fetch, whether they are worth more than they were, where most of them sell and the biggest prices paid. It opens with Pro Max; everyone else sees a working demonstration built from invented distilleries and invented prices, and the page says so.

How many devices can I use?

One at a time on most plans - signing in somewhere new signs the old device out, and tells you. Pro Max keeps four set devices signed in; a fifth asks which to replace.

Can I share my account?

No. Accounts are personal, and the one-device rule enforces it. Pro Max's four devices are for one person's own phone, laptop and so on.

How do I subscribe, change plan or cancel?

On your account page, or the membership page. Changing or cancelling goes through Stripe, who show exactly what you will pay before you confirm. Cancelling finishes the period you have already paid for. If you move to a smaller plan or cancel, we keep the most recent bottles up to the new limit and remove the rest - we tell you the date first.

What happens if I change plan part-way through a month?

Moving up starts straight away and you pay only the difference for the days left. Moving down costs nothing today and starts at your next renewal. A smaller plan holds fewer bottles - see above.

Is there a plan for businesses?

Yes - Enterprise: API access, wider multi-device support, priced by what you need. Tell us through Contact Us & Support.

Still stuck? Contact Us & Support.